At Khatri Shyam Gems, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

1.1 Personal Information: When you place an order or register on our website, we may collect your name, email address, phone number, shipping address, and payment details.
1.2 Non-Personal Information: We may collect technical data such as IP addresses, browser type, and device information for analytics and website improvement.
1.3 Cookies & Tracking: We use cookies to enhance your browsing experience. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

2.1 To process and fulfill your orders, including payments, shipping, and customer support.
2.2 To personalize your shopping experience and provide product recommendations.
2.3 To communicate updates, promotions, and special offers (only if you opt-in).
2.4 To improve our website, services, and customer experience through analytics.
2.5 To comply with legal obligations and prevent fraudulent activities.

3. Data Sharing & Security

3.1 Third-Party Services: We do not sell or rent your personal information. However, we may share your data with trusted third-party service providers for payment processing, shipping, and analytics.
3.2 Security Measures: We implement secure encryption and other measures to protect your data from unauthorized access or misuse.
3.3 Legal Compliance: We may disclose your information if required by law or to protect our rights and safety.

4. Your Rights & Choices

4.1 You can review, update, or request the deletion of your personal data by contacting us.
4.2 You can opt out of marketing emails at any time by clicking the “Unsubscribe” link.
4.3 You can disable cookies in your browser settings, but this may affect website functionality.

5. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to read their policies before sharing any data.

6. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from minors.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.