Welcome to Khatri Shyam Gems! These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to comply with these terms.

1. General Terms

1.1 By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a guardian.
1.2 We reserve the right to modify these terms at any time without prior notice. It is your responsibility to review them periodically.

2. Products & Descriptions

2.1 We strive to ensure that all gemstones and products are accurately described and represented on our website. However, colors and appearances may vary slightly due to natural variations and display settings.2.2 The carat weight, size, and properties of the gemstones are approximate and may have slight deviations.

3. Orders & Payments

3.1 All orders placed on our website are subject to acceptance and availability.
3.2 Prices are listed in [Currency] and are subject to change without notice.
3.3 We accept payments through secure online payment gateways. Any fraudulent transaction attempts will be reported.

4. Shipping & Delivery

4.1 We ship our products worldwide using reliable courier services. Delivery times may vary based on location and external factors.
4.2 Customers are responsible for providing accurate shipping details. We are not liable for delays or losses due to incorrect information.

5. Returns & Refunds

5.1 We accept returns within 15 days of delivery, provided the gemstone is in its original condition and packaging.
5.2 Refunds will be processed after inspection of the returned item. Shipping charges are non-refundable.
5.3 Customized or personalized items are non-returnable.

6. Authenticity & Certification

6.1 We provide authenticity certificates for our gemstones upon request.
6.2 While we guarantee the genuineness of our stones, we are not responsible for third-party valuations or appraisals.

7. Intellectual Property

7.1 All content, images, and designs on this website are the property of Khatri Shyam Gems and may not be used without permission.
7.2 Unauthorized use of our content may result in legal action.

8. Liability & Disclaimer

8.1 We do not guarantee that the website will be error-free, uninterrupted, or free from harmful components.
8.2 Our liability is limited to the cost of the product purchased. We are not responsible for any indirect or consequential losses.